501 Connection rejected by policy [7.7] 9504
I need a solution The problem with the flow of mail messages from the server 141.105.65.33 When you try to send an email, you get the answer "501 Connection rejected by policy [7.7] 9504, please visit...
View ArticleURL encoding of parameters are not maintained by Click-time URL protection
I need a solution Hi,Having a valid URL in the email containing encoding of special characters in the parameter of the URL e.g. %2F, will result in below Click-time...
View Articlecluster8.eu.messagelabs.com[85.158.137.19]:25: Connection timed out
I need a solution Hello,I got the return email message from cluster8.eu.messagelabs.com, the message is connection timed out.I tried to check if our email server has a negative reputation from...
View ArticleMail delivery failed : 553
I need a solution I am having trouble sending individual e-mails and getting the following bouce back : host cluster2.eu.messagelabs.com [85.158.136.51] SMTP error from remote mail server after...
View ArticleMail not delivered
I need a solution Hi we are running a mailserver on 149.210.163.35. Message we are receiving from mailservers which are using messagelabs is: Cannot delivered, host not available. When using an other...
View ArticleIP address blocked by messagelabs
I need a solution We had an IP address listed on the messagelabs reputation list. This IP was not listed on ANY other blacklist. The IP has since been removed from your blacklist, but we are unable to...
View ArticleConnection rejected by policy [7.7] 14012, please visit...
I need a solution Hello, since a few days ago we have problems sending mail to a client. We received a rejection with the following message: Remote Server returned '<cluster3.eu.messagelabs.com #...
View ArticleSymantec Blacklist
I need a solution HI all, sorry for my poor english!I try to send mail to one domain protected by symantec, their IT told me that, one single address is blacklisted (only one user in my organization,...
View Articleoutbound smtp port 25 blocked
I need a solution HiI run a mailserver for a couple of clients.Outbound to one of their contacts who is using messagelabs is failingtelnet to port 25 of the messagelabs servers from my mailserver...
View ArticleTesting TLS enforcement
I need a solution Is there anyway to test and ensure that the TLS enforcement configured between business partner domain and my domain is working? What happens if an email is sent from the business...
View Article2 of our customers have recurring problems sending mails messagelabs.com servers
I need a solution Hello,2 of our customers have problems sending mails messagelabs.com servers.When we look in the Exchange queue viewer we always see an error “4.2.1 Service temporarily...
View ArticleChange of Certificate Authority used by the Email Security.cloud infrastructure
I do not need a solution (just sharing information) As part of the DigiCert acquisition of Symantec’s Website Security and related PKI solutions, our digital certificates will now be issued by the...
View Articlemessagelabs.com Socket error 10060
I need a solution Good Morning,We not be able to send messag to all email addres that use messagelabs.com.We are not in black list and our domain, hugotrumpy.it is correctly configured.Please help...
View ArticleOngoing Email Delivery Delay issues
I need a solution We have been experiencing email delay issues to Messagelabs.com recipient addresses for 2 months. Only Messagelabs, no other recipients. We have had our customers open tickets with...
View ArticleEmail delays
I need a solution Good day,We are unable to send mail from our servers to absa.co.za. Our servers are spamserver1.innovateit-cloud.co.za 129.232.150.227, spamserver2.innovateit-cloud.co.za...
View Articleipremoval from blacklist
I need a solution Dear,we are a germany located hosting company and detected that one of our ips is on your private blacklist.cluster8.eu.messagelabs.com #<cluster8.eu.messagelabs.com #4.0.0 smtp;...
View ArticleConnection rejected by policy [7.7] 14012, please visit...
I need a solution Hola,desde hace unos días tenemos problemas para enviar correos a un cliente.Recibimos un rechazo con el siguiente mensaje:El servidor remoto devolvió...
View Articlemessagelabs.com "Connection timed out" depuis mon serveur de mail
I need a solution Bonjour,Nous rencontrons un probleme avec vos passerelles antispam depuis notre serveur exchange.Tous les domaines relayés vers vos serveurs messagelabs.com sont rejetés : Voici un...
View Article501 Connection rejected by policy [7.7]
I need a solution Hello,Our emails sent by our clients at midsouthtransport.com are getting delivery error "501 Connection rejected by policy [7.7]. I have checked and our server IP address...
View ArticleOffice 365 marking ALL emails as Phishing
I need a solution We now have a number of clients reporting that emails to the Office 365 / Exchange Online service that have message labs in the loop, are being marked as Phishing.We have seen this...
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