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cluster8.eu.messagelabs.com[85.158.137.19]:25: Connection timed out

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I need a solution

Hello,

I got the return email message from cluster8.eu.messagelabs.com, the message is connection timed out.

I tried to check if our email server has a negative reputation from http://ipremoval.sms.symantec.com/lookup/.

And the reply is below.

The IP address you submitted, 60.251.126.92, does not have a negative reputation and therefore cannot be submitted for investigation.

May I know how to solve the problem?

Then our email server can communicate with server cluster8.eu.messagelabs.com without problems.

Best Regards,

Alex

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