501 Connection rejected by policy [7.7]
I need a solution Hello,Our emails sent to one of our business partners are getting filtered with delivery error "501 Connection rejected by policy [7.7]".Log: "Sep 9 17:05:38 mail...
View Articleconnect to cluster14.us.messagelabs.com[216.82.241.197]:25: Connection refused
I need a solution Hi,Our mail server had a small spam issue and is now unable to send to your servers, could you review the below IP for us they are no longer listed on any BL'sconnect to...
View Article501 Connection rejected by policy [7.7]
I need a solution Hello,Our emails sent to one of our business partners are getting filtered with delivery error "501 Connection rejected by policy [7.7]".Here is a quick log of example: "host...
View Article501 Connection rejected by policy [7.7]
I need a solution Our twoMailserverIPaddress(84.200.59.209and84.200.59.210)will be blockedfrom youwith the message: Connectionrejectedbypolicy [7.7]Why is that?Wearenot on anyknown to us...
View ArticlePBE (Policy Based Encryption) on Symantec.Cloud
I need a solution Hello Folks,Here is a small synopsis.My client wants to have PBE for users sending email to external domains.Currently using Symantec Message Labs (Symantec.Cloud) as a gateway for...
View Article501 Connection rejected by policy [7.7]
I need a solution Hello,A client that we host is currently experiencing issues with the IP address of their server being rejected when they attempt to send mail to their clients.Information:Server IP...
View ArticleEmails are being blocked - 553 Message filtered
I need a solution Hello there. Emails from our domain have recently been being blocked by many of our clients. The domain is cmginc.com and filter/block message is below:The error that the other...
View ArticleConnect to cluster3.eu.messagelabs.com[194.106.220.35]:25: Connection timed out
I need a solution Hi, Our mail server had a small spam issue and is now unable to send to your servers, could you review the below IP's for us they are no longer listed on any BL'sstatus=deferred...
View ArticleMail delivery failed: returning message to sender
I need a solution This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The...
View ArticleFirewall timeout when trying to send email
I need a solution Hi,We recently moved to a new Dedicated Server and we are having issues delivering mail to your messagelabs.com servers.Our IP is 72.9.154.92 and we have only been using it for the...
View ArticleSymantec.Cloud - Question About Notifications
I need a solution With Symantec.Cloud (messagelabs), is it possible to have one email notification for each user as opposed to one notification for every user's alias. For example, right now the user...
View ArticleEU and US Messagelabs.com Connection Issue
I need a solution HelloI am also having aconnection problem from my main server IP 88.202.228.72 (host name leia.tlanet.co.uk). Our reputation is very good and we don't send spam. I believe the block...
View Articleforwarding not working anymore
I need a solution Dear all, were using symantec.cloud for our example.de domain. since a long time were succeffully forawarding emails from our example.fr domain to example.de domain. before 2 weeks...
View Article501 Connection Rejected by Policy [7.7]
I need a solution Dear Symantec-Team,We had an email server going live last week and some email are being rejected with the "501 Connection Rejected" error.IP:...
View ArticleSettings in Security.cloud to accept mails from Network Prevent for Email
I need a solution Hello all,Trying to setup below mail flow and integrate On premise DLP server with to monitor outbound email traffic from office 365 to symantec security.cloud.Below is the...
View Articlecluster5.eu.messagelabs.com operation time out
I need a solution I'm having a Mail Server with ospedale.perugia.it domains on it and sending Mail's to different reciepients are getting this error message:(connect to...
View ArticleCan not reach Support Team
I need a solution Hi All,Please advise me how to reach support.Sending email on support.cloud@ says that "support will no longer respond to emails"When I try to click on Link...
View ArticleCant open ticket or chat
I need a solution Cant get support, ticket or chat does not work, email support no loner, what should i do?https://clients.messagelabs.com/Support/Ticketing/...401 - Unauthorized: Access is denied due...
View Article501 Connection rejected by policy [7.7]
I need a solution Hello,Our emails sent to one of our business partners are getting filtered with delivery error "501 Connection rejected by policy [7.7]".Log: "Sep 9 17:05:38 mail...
View Articleconnect to cluster14.us.messagelabs.com[216.82.241.197]:25: Connection refused
I need a solution Hi,Our mail server had a small spam issue and is now unable to send to your servers, could you review the below IP for us they are no longer listed on any BL'sconnect to...
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