501 Connection rejected by policy [7.7] 13009
I need a solution One of our clients receive an error message like this:host cluster3.eu.messagelabs.com [85.158.137.35] SMTP error from remote mail server after initial connection: 501...
View Article553-Error
I need a solution In the last couple of months some clients of mine haven't been receiveing messages and when we sent our last newsletter out in Jan, our mail provider said a number of emails...
View Article553 Message Filtered
I need a solution On multiple accounts, we are receiving this message from sending to our clients which we have been emailing back and forth for a long time with no problem up until November,...
View Article501 Connection rejected by policy [7.7]
I need a solution Hello,I have an email system on IP: 93.158.211.31 and 93.158.211.34My users and I have been getting some mails returning with: "501 Connection rejected by policy [7.7]"The IP's...
View ArticleDiff between PBE E & PBE Z
I need a solution Hi Guys,I just want to know what is the diff between Policy based encryption essential & policy based encryption advance. what features are added in PBE Advance.appreicate any...
View Articleip removal
I need a solution Need the following ip removed. It is not listed on any blacklists.64.191.166.62 0
View Article501 Connection rejected by policy [7.7] 6207
I need a solution Hello,We had emails from one of our servers to your network failing with the below errors, but IP is not listed in any of the major spam databases and while testing at...
View Article501 Connection rejected by policy [7.7] 6207
I need a solution Hello,We have emails from our server to your network failing with the below errors. Our IPs doesn't appear to be in any of the major spam database as well. Please review and provide...
View Article421 Service Temporarily Unavailable
I need a solution Hi,A client using my server for emails is having issues sending emails to a client using your service. The errors are:Connection timed out H=cluster1.eu.messagelabs.com...
View ArticleIP removal
I need a solution We need removal of 194.78.2.199 - this is an uncompromised ip address.Currently we are unable to deliver mail.We are on no other blacklist. 0
View ArticleIP Removal - What will it take?
I do not need a solution (just sharing information) I have requested removal multiple times from the Symantec IP reputation system. Never get a response, never get removed. Our clients are having...
View ArticleIP Blocked.
I need a solution Hello,I'm getting following bounce back while sending mails.This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or...
View ArticleWhat is the root cause of IP in SpamCop list ?
I need a solution As posted in the ClientNet Service Alerts, there have been several cases where a Symantec IP address is in the SpamCop list. We have had quite a few internal support cases, because...
View ArticleThe IP address 37.187.7.98 was found to have a negative reputation.
I need a solution Hi,I am trying to fix the bad reputation my mail server has. I asked for an investigation multiple times on that web page: http://ipremoval.sms.symantec.com/lookup/ But it apparently...
View ArticleBlocked IPs
I need a solution Is it possible that you could check and clear our IPs from the symantec system or maybe forward this message to a collegue that could take care of this.We have 2 IP's blocked by the...
View Article553-Message filtered
I need a solution Good morning.Starting early January 2017, users in my domain (nevosi.com) have been having extensive trouble both emailing to and receiving email from Symantec Email Security.cloud...
View Article501 Connection rejected by policy [7.7] 13009
I need a solution One of our clients receive an error message like this:host cluster3.eu.messagelabs.com [85.158.137.35] SMTP error from remote mail server after initial connection: 501...
View ArticleIP Reputation
I need a solution Hi some time ago I had problem with a user who used his account to trigger spam email. The fixes have already been made but I'm still listed. I already requested the removal but my...
View Article553-Error
I need a solution In the last couple of months some clients of mine haven't been receiveing messages and when we sent our last newsletter out in Jan, our mail provider said a number of emails...
View Article553 Message Filtered
I need a solution On multiple accounts, we are receiving this message from sending to our clients which we have been emailing back and forth for a long time with no problem up until November,...
View Article