I do not need a solution (just sharing information)
I have requested removal multiple times from the Symantec IP reputation system. Never get a response, never get removed. Our clients are having their email blocked to places that are using Symantec's IP blocklist to filter incoming connections.
1. We have 2 server IP's, neither one is on any blacklist anywhere.
2. We are not an open relay.
3. We use SPF records, only have about 130 email users, and are presenting NO REASON we should be on the negative IP reputation list with Symantec.
As a last resort I have posted here. Can we get some kind of action, even if it's somebody saying "this is what we don't like about your server" so we can address the problem and keep the email flowing?
Thank you.
0