Mail Security 7.5
I need a solution We just purchased and installed the Symantec mail security 7.5 in our Exchange 2013 environment, just a question regarding the license, we already installed the license that comes...
View ArticleEmail being blocked by Recipient Mail Server (553-Message filtered).
I need a solution The last couple of days I have had users attempting to send emails to particular domains that are being filtered by messagelabs.We are regularly reciving immediate bounces with the...
View ArticleSymantec Mail Gateway - Message Size Limit Exceeded
I need a solution Hello All,I faced a problem where I am not able to receive external email with the size of 14MB. I have already check the SMTP settings and it shows 20MB for Maximum message size in...
View ArticleDirect SMG installation on server without ESXi
I need a solution I would like to know whether I can install Symantec Messaging Gateway 10.5 image file (.iso) directly on a server with linux installed on it (like installing an OS from a bootable...
View Articleemails refused
I need a solution We are a small bulk sender of emails. Due to a company name change, the sending domain was changed. Prior to the domain change, there was never an issue with mail not being...
View ArticleSecuring against modern email threats with Email Security.cloud
I need a solution We have been a customer for quite some time, but We appear to be severly limited with the capabilities of this product when it comes to securing a modern enterprise again today's...
View ArticleEmail security smtp port
I need a solution Good day,As we know, secure email cloud is connected or communicating to the mailbox via smtp port 25 (please correct me if im wrong) and also the email traffic. Would there be a way...
View ArticleEmail bounces
I need a solution we have a few new email bounces or blocks. One is from a client of us on: jfrediani@mugaverochiro.com on that domain that receives bounces. the error message is below.-----Original...
View Articleconnect to address 85.158.137.19: Operation timed out
I need a solution I realized that our IP is somehow totally blocked by messagelabs. Now one may say messagelabs customers manage this, but I think they do not do it in IP level and how can they...
View ArticleSplit SMTP domain
I need a solution Hello. We currently use email symantec.cloud. We have an internal Domino email system and we have a single SMTP domain.We are looking to pilot Office365 email for a few users....
View ArticleSymantec Cloud Business Contnuity
I need a solution Good day,Currently we are using Symantec Cloud for our Anti-Spam and Anti-Virus email Gateway. Since emails will be restored for 7 days if the recieving Exchange Server is down. We...
View ArticleBrightmail Licensing?
I need a solution Hi Everyone,I would really appreciate if someone can help me understand or share any documents which help me understand the following:1. What all components are bundled with...
View ArticleSymantec Cloud Services (Mail anti spam) Lockout
I need a solution Dear Concern,I have problem with my Symantec cloud Services account where I believe the account has been locked-out due to multiple failed login.I have contact Symantec Cloud Support...
View Article501 Connection Rejected by Policy [7.7]
I need a solution hello we have a new mail server. we have this error when sending to some domains What can we do to eliminate this blockade? 0
View ArticleFiltered traffic to messagelabs MTAs on port 25
I need a solution Hello,Our customer reported us a problem with sending mails to some domain, which uses messagelabs MTAs.I've discovered, that traffic from our 2 IP adresses - 94.158.130.2 and...
View ArticleConnecting to cluster8.eu.messagelabs.com [85.158.137.3]:25 ... failed:...
I need a solution I run a VDS server and recently I moved hosts from HostGator to this new server, but several of my clients started having problems delivering email to their own customers. My email...
View ArticleConnection timed out - messagelabs.com
I need a solution Hello.We recently acquired an IP range from our Data Center and it appears that the whole range is blocked by messagelabs.com/Symantec. We implemented a SpamExperts mail cluster and...
View Article501 rejected by policy
I need a solution Hi, I am facing an issue, when trying to send email to goshawk.aero domain, emails leave but never arrive with no return message, or reportsMy new server whIch has the following IPs,...
View ArticleConnection timed out - two days later
I need a solution Hello!My companyoperatesservers.My partnerwould like to send more e-mails to his partners who are under messagelabs domain. Two days later, come back the error mail from messagelabs:...
View Article501 Connection Rejected by Policy [7.7]
I need a solution Hello.We had an email server moved over the weekend to a new setup and some email are being rejected with the "501 Connection Rejected" error.IPs: 64.191.166.60 &...
View Article