MessageLabs mail flow rule
I need a solution Hi,Where in MessageLabs would a person find the settings to:* Ignore an email domains DNS MX records* Send directly to another destination such as Office 365 for a specific...
View ArticleBlacklist removal - protection.your-mailbox.eu connection rejected by policy
I do not need a solution (just sharing information) Hello Symantec team!Since Settembre 15, 2017, we changed our server provider and we did the installation server from scratch and migrated our...
View Article501 Connection rejected by policy [7.7] 13007
I need a solution Greetings,I have my own VPS and clients who uses it as email server, I have been blacklisted with the following IPs:193.109.69.177193.109.69.182193.109.69.185this is the letter I get...
View ArticleRemoval request
I need a solution Hello support !I would like to ask you to check if your mail server are blocking our IP addresses. When trying to connect to your servers I get timeout :telnet...
View Articleconnect to clusterxx.us.messagelabs.com...Connection refused
I need a solution I haven't needed to email many people behind Symantec 'messagelabs' protection, but this 'connection refused' issue has come up again, so I'm checking it out further.My mail server...
View Article501 Connection rejected by policy [7.7] 20604 IPs ALL Clean URGENT
I need a solution Hi, I already check http://ipremoval.sms.symantec.com/lookup/, but my IPs does not have a negative reputation. I have a client waiting for my service proposal and he does not...
View ArticleEmails to messagelabs customers being blocked with 553 Message filtered
I need a solution Hello, In the last few days all of our corporate emails to certain clients are being blocked, with the same response: 553 Message filtered. Refer to the Troubleshooting page at...
View ArticleEmails being blocked by massagelabs
I need a solution Hello.The IP of my Dedicated Server is being blocked in e-mail submissions to recipients using messagelabsMy Server IP is 216.245.210.218Hostname is server.brzoom.com.brSee this:This...
View Article421 response despite mail being delivered
I need a solution Hi Symantec,We operate a cloud-based SaaS service which allows our users to manage marketing emails to their customers.This is in follow-up to a previous issue, which I believe is...
View ArticleRequire Messagelabs IP source IP range (mail1.bemta5.messagelabs.com)
I need a solution HiOur organisation has implemented Mimecast for our email security. We have some users who are using a application and uses it to send out emails to other users of the same...
View Article501 Connection rejected by policy [7.7] 20105
I need a solution We have some problem send email to astrid.febrina@se1.bp.com and another email under cluster messagelabs.com The following error report : Reporting-MTA: dns; mx651.qwords.net...
View ArticleError returned when emailing Messagelabs clients
I need a solution Hi,[I posted in a topic but I think it may be best to post as a new topic]My client has encountered this error sending an email to a contact:Remote Server returned '554 5.0.0...
View Articlerejected email - The following organization rejected your message:...
I need a solution Hi my administrators have told me they cannot resolve an issue with my emails to a specific inbox we use. I can receive from it but cannnot send to it which is very important for us....
View Articlecluster3.eu.messagelabs.com refused to talk to me: 501 Connection rejected by...
I need a solution Hi,When my domain (fontaineinsertion.fr) tries to write mails to the different recipient of domains (…@schneider-electric.com) and (...@sdf.fr). We have the error messages:: host...
View Article350 Remote server returned an error -> 553 you are trying to use me...
I need a solution Hi,When Office 365 tried to send your message, the receiving email server outside Office 365 reported an error.The domain is soderkyl.seI will provide the bounceback below:Original...
View Article553 Message filtered. Refer to the Troubleshooting page at...
I need a solution Good morning,We have incountered a spike in Symantec bounces over the last few days. We are sending Pharmaceutical marketing and educational content on behalf of several Pharma...
View ArticleHow I can send an email encrypted to hotmail or gmail?
I need a solution Hi all,This is a question about the function of email cloud. The configuration of TLS is clear and I configured this step and I understand that the domains that are in the partners...
View ArticleNew ISTR Special Report: Email Threats 2017
I do not need a solution (just sharing information) Just raising awareness of a new (free!) white paper from Symantec Security Response!The latest ISTR special report, Email Threats 2017, casts a...
View ArticleMessageLabs
I do not need a solution (just sharing information) I'm having trouble corresponding with a few of my clients who have servers behind MessageLabs infrastructure. There seems to be an error in...
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