IP Blocked
I need a solution I am getting the following message from our mail server:Could not connect to 'cluster9a.us.messagelabs.com(85.158.139.103)' (error 10060)Our IP address is 66.194.15.66 0 1489007692
View ArticleBlacklist Removal
I do not need a solution (just sharing information) Hello,We have an IP blocked in Messagelabs and we did not find the process to remove it.Can you help us, please?The error message is: 501 Connection...
View Article553-Message filtered
I need a solution Hi,We are getting lots of emails filtered by your service when they are transferred from our Forcepoint/Websense filtering service (185.58.27.163). How can we stop this? We have a...
View Article501 Connection rejected by policy [7.7]
I need a solution Hello. Delete please out ip's (188.120.245.56, 92.63.110.112) from yours spam list. We've never sent spam.We cant send emails to our clients who using your webmail protection...
View ArticleBad IP Reputation
I need a solution Why do you keep listing our IP as having a bad reputation? I have requested it be removed many times, and within 24hrs you relist us. I have a dedicated IP address to my mail server....
View ArticleIP blocked
I need a solution Hi there, connections from one of our IP addresses (196.37.72.253) are blocked, the IP is not listed anywhere and the rep is neutral.. (connect to...
View ArticleNew IP Range Blacklisted
I need a solution Dear sirs,It almost a week we start using our new IP range 220.158.200.0/24 . However, we noticed all IPs (220.158.200.0/22 ) are blacklisted. Including those IPs that have not being...
View ArticleIP Range blocked
I need a solution We seems to be getting emails blocked from 66.194.15.66 and 66.194.15.70.Coulf you please look into this? 0
View Articleemail domain blocked by messagelabs "553 message filtered"
I need a solution Our emails to our customers are being blocked to places that are using Symantec's Cloud blocklist to filter incoming emails. I have been to the troubleshooting page and gone through...
View Article501 Connection rejected by policy [7.7]
I need a solution Hi,Trying to send an email to a client came back the error:host cluster1.eu.messagelabs.com[195.245.230.83] refused to talk to me: 501 Connection rejected by policy [7.7] 20805,...
View ArticleListed on Symantec RBL
I need a solution Hello!I'm reaching you on behalf of the Comodo Antispam Gateway — the cloud-based email anti-spam protection for corporate mail servers.Recently we noticed that our servers are...
View ArticleIP Blocked - Cannot send emails to messagelabs customers
I need a solution Hi there, connections from one of our IP addresses 149.202.83.163 are blocked, the IP is not listed. Also, http://ipremoval.sms.symantec.com/lookup/ says it doest not have a negative...
View ArticleServers blacklisted from sending mail.
I need a solution Hi,I represent an Irish supplier of eLearning services, as part of this, we have to send mail from production servers to students of client companies to notify them that they have...
View ArticleBlacklist Removal 138.128.175.80/28
I need a solution Hello,We are in the process of preparing the following ranges for legitimate clients and noticed a number of IPs in the ranges are currently blacklisted despite being un-assigned for...
View ArticleConnection timed out
I need a solution When I try sending an email to a client, it fails:Mar 17 22:18:05 vps postfix/smtp[1755]: C6B9A8AF43: to=<...>, relay=none, delay=158, delays=7.9/0.05/150/0, dsn=4.4.1,...
View ArticleBad reputatation - recently assigned prefix 185.153.192.0/22 - please help
I need a solution Hi,we started using ipv4 prefix 185.153.192.0/22 recently assigned by RIPE to us.As this prefix was probably never used before, almost every single ip has bad reputation at...
View ArticleRecipient Email Server Rejected the Message
I need a solution Hello,We are having issues sending to multiple companies using Symantec Cloud. We are getting the following bouncback:could not be delivered. The problem appears to be :-- Recipient...
View ArticleIP Blacklist Removal
I need a solution Hi,I am writing as an e-mail system adminsitrator of Istanbul Technical University in Turkey.Our SMTP gateways blacklisted by Symantec Global Bad Sender Database.We are one of the...
View Articlesender rejection, 421 Service temporarily unavailable
I need a solution We have a someone trying to email our domain (@nvhelicopters.com) who gets the following rejection:216.82.251.230 does not like the recipient. Remote host said: 421 Service...
View ArticleNew Server from legitimate company using IP of very old spammer
I do not need a solution (just sharing information) Hello,we have a new dedicated server at HOSTFORWEB, ip 66.225.229.38 , just 10 days old. Its ip is listed at the blacklist and i have asked for...
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