Undelivered Mail Returned to Sender
I need a solution I would be very grateful if anyone could help me with the following problem I have been experiencing lately with my emails. I have been alerted by people I have been exchanging...
View ArticleMessagelabs question
I need a solution Hi, Apologies in advance for this simple question but I dont have access to a MessageLabs console to confirm. My customer currently has one Exchange 2003 server routing mail...
View ArticleMessagelabs blocked sender still sending emails to us
I need a solution Hi,We have blocked the email and domain of a company that is sending us spam constantely, but we are still receiving emails from them.Is their a setting or change we need to make in...
View ArticleHow to protect Emails(from Bounce) if Exchange is down
I need a solution Environment OS of Exchange = win2008R2 Exchange Version = 2010 Exchange HA = 2nodes in DAG each has one database (Total 2 databases ). CAS/Hub/All roles on each node(No additional...
View ArticleInstall Symantec Cloud AV over SEP v11.x
I need a solution I have a Windows SBS 2008 server with a mix of XP and W7 clients running SEP v11.xI wish to replace these clients with the Symantec Cloud product.The documentation for the Symantec...
View ArticleAnalysing non delivery reports for mail identified by Messagelabs as spam
I need a solution The organisation I work for has changed the way we deliver mail so we now use our exchange server to deliver through our message security service, instead of sending through our...
View ArticleSymantec Cloud and backscatter
I need a solution We are having a problem with symantec cloud (formerly messagelabs) and our email being blocked by the backscatterer blacklist. We have checked our mail servers and we are NOT sending...
View ArticleInbound mail delayed from Exchange 2007 to Messagelabs servers
I need a solution Mail is randomly being delayed from Exchange 2007 server for several hours. Initially there were DNS lookup errors in the Exchange SMTP protocol logs. The Exchange transport was...
View ArticleSymantec.Cloud MessageLabs SPAM Manager
I need a solution Some senders of acceptable emails are concerned that their emails are classed as SPAM and quarantined for release by the Messagelabs service.Although their email addresses can be...
View Articletraffic email security.cloud
I need a solution Hi all, I have one question made by a customer of mine for which I cant find documentation to properly answer.If Im using email security.cloud and for some reason the exchange server...
View Articlebrightmail fake mail
I need a solution Hi,We have a problem about mail security,we saw an issue about our mail clients,We have a user who name is ayse mehmet.She has an email address which is...
View ArticleNetwork Login required using AD LDAP on Symantec BrightMail Gateway Dell...
I need a solution Network Login required using AD LDAP on Symantec BrightMail Gateway Dell Appliance.Current Version - 10.0.1We want to use LDAP Single Sign on with the SMG
View Article553 mail rejection ???
I need a solution Please forgive me, this is my first post on this site.I am having a problem with an email return to one of my customers. My server is a 1and1 Linux business account - shared server....
View ArticleOutbound spam
I need a solution Hi,I have issue when our company user is trying to send emails to partner domain and gets back always same message from MessageLabs:#553 Message filtered - Outbound Spam...
View ArticleSubmit False Positive for Symantec Brightmail Blacklist
I need a solution We are an Email Service Provider, and one of our shared IP addresses is consistently being granted a negative reputation by Symantec. I have submitted our IP for investigation...
View Article4 new ip's keep getting blocked despite no spam being sent
I need a solution Hello,We just activated 4 new ips a few weeks ago and they are being blocked constantly by symantec brightmail (via snds review) despite all our ip's sending the same mail and having...
View ArticleDelivery failed 20 attempts
I need a solution Hi We have a customer Liberty Electronics who quite often has issues getting email through to a business using messagelabs. Their mail server name - mail.libertyelectronics.com; IP...
View ArticleAlerts should be sent via email as well as SMS
I need a solution In the Symantec.cloud > ClientNet > , you can set up alerts via SMS (text message). That is good and we do use it. However, Symantec.cloud should send those same...
View ArticleAnyone else seeing very slow response time on ClientNet ?
I need a solution Using Symantec.cloud ClientNet. I see the Logon screen quickly, but then when the main screen comes up, it is only half populated. Many of the areas have the spinning circle icon...
View ArticleIPs listados no BrightMail
I need a solution Olá!A cada 15 dias os ips do meu servidor dedicado estão com reputação baixa no BrightMail.Preciso saber porque isso está acontecendo, pois eu monitoro o envio de e-mails de perto e...
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