I need a solution
We have several customers that receive emails from various sources that require tracking of clicked URL's by end users.
These domains and IP's were whitelisted and everything worked well as Messagelabs passed the emails through as expected.
Now the release of the Passive Screening feature has been introduced, these links are now being clicked/activated by the sandboxing/scans and causing many headaches.
This Passive Screening ignores whitelisting and scans/opens every link it appears - is this correct?
How can they get MessageLabs to bypass passive screening for whitelisted domains/IP's?
This is such an issue, several are looking to move to Mimecast or similar.
Within ForcePoint's email sandbox environment you can configure:
Under Policy-wide settings, enter any trusted domains that you do not want to be inspected in email messages. Use this list with caution: if a site on the list is compromised, Forcepoint Email Security Cloud does not analyze the site and cannot detect the security problem. |
Thoughts?
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