Hi,
We are from Bankerbay ( https://www.bankerbay.com/ ). We got the below message when we sent an email from our Google Apps account on "bankerbay.com" to an email address on "eastspring.com" which is using MessageLabs as their mail server.
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553 Sorry, your email address <id>@bankerbay.com has been blacklisted. Refer to the Troubleshooting page at http://www.symanteccloud.com/troubleshootingfor more information. (#5.7.1)
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We are a VC funded tech company in Investment Banking space https://www.bankerbay.com with 10K-50K users, our linkedin page : https://www.linkedin.com/company/bankerbay .
We have SPF record (below), DKIM keys set . We do not send any spam email . All other spam listing websites mark us good ( can be checked by you)
Please delist us from SPAM db.
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# dig bankerbay.com -t TXT
; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.30.rc1.35.amzn1 <<>> bankerbay.com -t TXT
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 34617
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;bankerbay.com. IN TXT
;; ANSWER SECTION:
bankerbay.com. 60 IN TXT "v=spf1 a mx include:zcsend.net include:netcore.co.in include:amazonses.com include:_spf.google.com ~all"
bankerbay.com. 60 IN TXT "google-site-verification=t2xr9KIPGds3ZagQTh6oNypGmWAKPzhoqOQYUGuPpno"
;; Query time: 42 msec
;; SERVER: 172.31.0.2#53(172.31.0.2)
;; WHEN: Tue May 2 12:30:42 2017
;; MSG SIZE rcvd: 228
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Thanks
Shankar.S