Our server IP address are being rejected by Symantec. The following IP's are listed as having a negative reputation from your look up form, http://ipremoval.sms.symantec.com/lookup/.
69.175.73.226
69.175.73.227
69.175.73.228
69.175.73.229
69.175.73.230
69.175.73.231
69.175.73.232
Last week we submitted 69.175.73.226 and 69.175.73.227 for delisting and received a message saying that this was complete. We are not showing any unauthorized outgoing mail and do not see that we are listed on any other blacklist.
Any help to solving this would be greatly appreciated. Below is a copy of a rejected email including headers.
Thank you
Mail Delivery System , James Andrew
-------------------------------
Content-Type: multipart/report; report-type=delivery-status; boundary=1487190709-eximdsn-1998727605
Mime-Version: 1.0
Auto-Submitted: auto-replied
Envelope-To: james@blankzebra.com
Return-Path:
Return-Path:
Delivery-Date: Wed, 15 Feb 2017 15:31:50 -0500
X-Failed-Recipients: Paul.T.Goodhue@wellsfargo.com
Received: from server1.blankzebra.com by server1.blankzebra.com (Dovecot) with LMTP id MTddDra6pFi RAAALOe1/Q for ; Wed, 15 Feb 2017 15:31:50 -0500
Received: from mailnull by server1.blankzebra.com with local (Exim 4.88) id 1ce6Ew-0004fW-0U for james@blankzebra.com; Wed, 15 Feb 2017 15:31:50 -0500
Delivered-To: james@blankzebra.com
Message-Id:
-------------------------------
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
Paul.T.Goodhue@wellsfargo.com
host cluster15.us.messagelabs.com [216.82.242.43]
SMTP error from remote mail server after initial connection:
501 Connection rejected by policy [7.7] 6502, please visit www.messagelabs.com/support for more details about this error message.
Reporting-MTA: dns; server1.blankzebra.com
Action: failed
Final-Recipient: rfc822;Paul.T.Goodhue@wellsfargo.com
Status: 5.0.0
Remote-MTA: dns; cluster15.us.messagelabs.com
Diagnostic-Code: smtp; 501 Connection rejected by policy [7.7] 6502, please visit www.messagelabs.com/support for more details about this error message.
From: James Andrew
Subject: Ref: Clatsop Care
Date: February 15, 2017 at 12:31:47 PM PST
To: Paul.T.Goodhue@wellsfargo.com
Hello Paul,
I am working with Clatsop Care to resolve an email issue. Please reply to this if you receive it.